A native of Burlington, Dianne resides in Leasburg, North Carolina with her husband, Johnny, who is also employed with Rich and Thompson. Dianne is a graduate of Eastern Alamance High School, and attended Alamance Community College. She has one daughter, Brandy McCandless and husband Troy, two grandchildren, Aidan and Camden. Dianne works full-time with the Alamance County Fire Marshal/Emergency Management Office and has worked part-time with Rich and Thompson since 2013. Often asked why she works part-time at Rich and Thompson, Dianne replies, " That's easy to answer, it's because of the kindness, understanding and compassion that was shown to me when my parents passed away. I just want to show that kindness to others during their time of loss." In her spare time, she enjoys time with her family, cooking, gardening, hiking, and spending time with her pets, BoZo, Simba, and Miss Priss.